Frequently Asked Questions
We provide answers to the most commonly asked questions.
Yes, the trial period is 100% free and without obligation, you can cancel it at any time.
Except in exceptional cases, the trial period is not renewable.
HaynesPro trial period includes Full Pack.
The minimum contract term is one year, however, payment can be made monthly.
Yes, the solution is 100% online, so an internet connection is required.
The proposed packs include two (2) or four (4) users.
Yes, it is possible to upgrade to the higher pack (ex: Electronics> Complete), on the other hand the opposite is impossible (ex: Complete> Electronic).
Yes, a sponsorship system is in place and allows you to benefit from reductions depending on the number of people sponsored.
A quarterly update is included for free regardless of the package chosen.
Our technical support team is available 24/7, you can contact us at any time by email or phone through the “Contact” tab.